2. Get to know us. We have a staff of eight administrative assistants. Get to know each of our strengths. My personal strength is in litigation, it’s the field I excel in. Please do not assign me to an attorney who is strictly corporate. We have admins that excel in the corporate field and know nothing about litigation. So again, GET TO KNOW US.
3. Be flexible. Most of us have families at home. Unforeseen emergencies sometimes arise. A little understanding and compassion goes a long way. In the end, the task at hand always gets done.
4. Tell us you appreciate us. Tell us how valuable we are to your business and not just once a year at our reviews. Everyone needs to hear they are doing a good job once in a while. It boosts morale. Happy Employee, Happy Boss!
5. Voice your concerns immediately. Do not, and I mean DO NOT wait until our reviews to tell us we did something wrong, or you don’t like the way we do something, or anything negative for that matter. For me, and I let my people know up front, you tell me the moment I do something you do not like, or are having trouble with, whatever, DO NOT wait until the yearly review when nothing can be done about it. That harbors resentment and sets a negative tone for the upcoming year.
6. Listen to us. We see and hear what goes on every day. We may have a great idea or insight on how to fix a problem, boost morale, make the wheels turn smoother, that you can use. It won’t hurt to listen.
7. Treat us as your equals. This is not a hierarchy. We are people, too. Smile, say hi, be nice.
So, those are my tips and I must say that I love my job and the firm I am employed by. I’ve been here for fifteen years now and that says something.
Enjoy your day!